Frequently Asked Questions
Everything you need to know about your BERNY timepiece.
What kind of movements are used in BERNY watches?
We pride ourselves on precision and reliability, utilizing high-quality Japanese Miyota or Seiko movements, as well as premium Swiss movements in our luxury collections.
Is my watch water resistant?
Most BERNY watches have a water resistance rating of 3ATM to 10ATM. Please check the specific product description for your model's rating before exposing it to water.
How long does shipping take?
Standard international shipping typically takes 7-15 business days. Once your order is dispatched, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We offer a 30-day return policy for all unworn watches in their original packaging. If you are not completely satisfied with your purchase, please contact our support team to initiate a return.
Do BERNY watches come with a warranty?
Yes, every BERNY watch is backed by a 1-year international warranty covering manufacturing defects from the date of purchase.
How do I adjust the size of my watch band?
For metal link bracelets, we include a specialized tool with your order to help you remove links at home. For mesh or leather straps, the sizing is easily adjustable via the buckle.